The results of a recent citywide survey will go a long way in helping city administration improve operations at every level.
The survey was sent out to local residents back in August and City Manager Trey Cocking was very pleased with the response as right around 480 community members offered feedback. According to Cocking the largest response came in central Emporia, which he says is not a surprise.
However; Cocking says the responses from north and south Emporia was very uplifting.
Overall, Cocking says the results were mixed with very few surprises. Unfortunately, this includes a less than satisfactory response regarding transparency from city government.
Cocking says there have been several steps taken in recent months to help increase transparency between leadership and community members. This includes updating the city’s website to make navigation more simplistic and also the hiring of Communications Manager Christine Johnson to help further disseminate information to the public.
The city’s best service, in comparison to the rest of the Great Plains Region, was the city’s recycling program with more than 80 percent of residents saying it is a “quality” program.
You can find the full survey results by clicking here.